Q: What is the typical lead time for orders?
A: Standard models usually ship within 30–60 days, while customized units require approximately 60–100 days.
Q: Is after-sales service available for international clients?
A: Yes, we offer prompt and comprehensive after-sales service to resolve any technical or operational issues you may encounter.
Q: Can I request customized instruments or attachments?
A: Absolutely. We provide tailored medical attachments and tools to meet specific surgical requirements.
Q: What documentation is provided for the export process?
A: We provide all necessary export documentation, including Proforma Invoices and detailed Packing Lists.
Q: Which geographic regions do you currently serve?
A: We serve a global clientele, including hospitals, clinics, and distributors throughout Asia, Africa, and beyond, supported by an efficient logistics network.
Q: How can I request a formal quotation?
A: You may contact our sales department directly through our official communication channels to receive a personalized quote.
TC MediGroup
