Frequently Asked Questions
Who are we?
We are a specialized collaborative robot company that prioritizes independent research and development of all core components. We operate multiple large-scale production bases to ensure supply chain stability and innovation.
What is the warranty period for the 3D cameras?
We provide a standard 12-month warranty for our products, ensuring reliable performance and support for your robotic operations.
Why should you choose our robotic solutions?
We offer excellent quality products combined with highly competitive pricing. Our team of professionals is dedicated to providing industry-leading technology and comprehensive support.
How do we guarantee the quality of our products?
Quality is guaranteed through a rigorous process: we always provide a pre-production sample before mass production and conduct a final inspection of every unit before shipment.
What delivery and payment services do we provide?
We accept delivery terms including FOB and EXW. Payments can be made in USD via T/T or Western Union. Our team provides professional service in both English and Chinese.
What data types can the 3D camera export?
The system supports multiple data outputs including original black and white images, depth maps, and high-resolution point cloud data.