We are a high-tech, innovative healthcare provider equipped with robust AI computing power and big data platforms. Our mission is dedicated to providing AI-driven digital healthcare services and intelligent solutions for the global healthcare market. Our expertise covers clinical care, rehabilitation, and In Vitro Diagnostics (IVD) fields, focusing on surgical procedures, AI-powered rehabilitation robots, and life sciences.
1. What is your minimum order quantity (MOQ)?
Typically, the MOQ is 1 unit for instruments. For consumables and reagents, the MOQ depends on the specific item requirements.
2. What qualifications or certifications do you hold?
Our products hold CE and FDA certifications. Additionally, our production facilities are ISO 9001 and ISO 13485 certified to ensure high-quality medical standards.
3. What are the standard payment terms?
The standard term is 100% prepaid via T/T after the proforma invoice (PI) is confirmed. We also accept L/C, and other terms are negotiable upon request.
4. What is the warranty policy for your instruments?
We provide a comprehensive one-year warranty for all our tracking instruments and surgical equipment.
5. Do you offer OEM or custom branding services?
Yes, we offer OEM services. You can provide your desired brand name and specific technical requirements, and we will provide a tailored quote.
6. What trade terms do you support?
We offer a variety of international trade terms including EXW, FOB, CFR, and CIF to accommodate global shipping needs.