How to place an order?
You can contact our sales directly or place the order online via our platform.
What are the supported payment methods?
We accept Trade Assurance, Credit Card, Paypal, T/T (Bank Transfer), Western Union, and L/C.
What is the expected delivery time?
Ready stock items are shipped within 24 hours. OEM orders typically take 2-7 working days. Every unit undergoes a one-to-one inspection before delivery.
How do I learn to operate the equipment?
We provide comprehensive video tutorials (installation, operation, maintenance) and offer Real-Time Online Video Calls for training at your convenience.
What is the warranty period?
The warranty ranges from 12 to 60 months depending on the component. Our after-sales team responds to inquiries within 8 hours.
Is the system compatible with different scopes?
Yes, the system is designed to connect with both Rigid and Flexible endoscopes for various medical applications.
TC MediGroup
