Frequently Asked Questions
Are you a factory or a trading company?
We are the first Chinese company to independently develop and produce optical imaging systems in China. All products are manufactured by our professional workforce.
What are the supported payment terms?
We accept various payment methods including T/T, D/P, PayPal, Western Union, L/C, Money Gram, and Cash.
What is the standard delivery timeframe?
Typically, orders are shipped within 12 to 18 days after payment confirmation.
Can we visit the production facility?
Yes, we welcome visitors to our factory to see our production process firsthand.
What is the bending capability of this cystoscope?
The device offers high flexibility with both upper and lower bending angles reaching ≥275°.
What sterilization methods are compatible with this device?
The cystoscope is suitable for low-temperature plasma and ethylene oxide (EO) sterilization.