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Frequently Asked Questions
What happens if the instrument requires repair after use?
We have a secure procedure for product returns and repairs. Our service policy provides detailed information on maintaining and restoring equipment functionality.
Is the quality of medical equipment from China reliable?
Yes, we provide high-quality medical instruments that meet international standards (CE and ISO13485) at competitive prices, ensuring both safety and performance.
What is the estimated delivery time?
Express shipping takes 5-7 working days; Air freight takes 3-4 days to international airports; Sea freight takes approximately 25-55 days to your seaport.
Can you provide solutions for complete hospital projects?
Yes, we offer complete solutions for clinic and hospital setups. Our experience includes helping establish medical facilities in East Asia, Africa, and Saudi Arabia.
What is the Minimum Order Quantity (MOQ)?
The MOQ for this Urology Rigid Endoscope is 1 piece, making it accessible for both small clinics and large hospitals.
What sterilization methods are compatible with this endoscope?
This equipment is designed to withstand low temperature plasma sterilization, ensuring long-term durability and safety for repeated use.