Frequently Asked Questions
How can I purchase the SY-VX02 Surgery Kit?
You can purchase directly by contacting our sales team or by placing an order through our online platform.
What are the available payment options?
We accept various payment methods including Trade Assurance, Credit Card, T/T (Bank Transfer), Western Union, and L/C.
How long does it take for order delivery?
Items in stock are ready within 24 hours. For OEM orders, the lead time is typically 2-7 working days.
Is there any training provided for these instruments?
Yes, we provide comprehensive video tutorials covering installation, operation, and maintenance, as well as real-time online video call training.
What is the warranty and after-sales policy?
The products come with a 12-60 month warranty. Our after-sales team is committed to replying to all inquiries within 8 hours.
Are the instruments in the kit sterilizable?
Yes, the SY-VX02 set is made from high-grade titanium alloy and is fully designed for professional medical sterilization.